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(972) 636-8000 ext 120

FAQ

Can you help identify a part if I don’t know the exact part number?

Absolutely. Our team specializes in part identification for both current and legacy hoists. If you’re not sure which part you need, simply:

  • Provide a model number or serial number

  • Send a photo of the part or equipment

  • Describe the issue or application

We’ll quickly help you pinpoint the correct part and get it on its way.

Do you carry parts for all major hoist and crane brands?

Yes. We supply OEM and compatible parts for all major hoist and crane brands, including:

You can view all supported brands on our Brands Page.

Do you ship nationwide?
Yes, we ship across the United States and Canada. Most parts ship within 24–48 hours, and we offer expedited shipping options for urgent needs. Orders are packaged securely and include tracking information for peace of mind.
Can you provide parts for discontinued or older hoist models?

Yes. We specialize in sourcing hard-to-find and legacy parts for discontinued hoist models. Whether you’re maintaining an older Shaw-Box, Yale, or Detroit Hoist system, we’ll help you extend the life of your equipment with OEM or compatible replacements.

Explore your options by visiting the Brands Page to view supported systems.

Do you sell hoists or only parts?

We primarily focus on hoist and crane parts, but we also assist with full system solutions and can help source complete hoists or crane kits depending on your needs. If you’re looking to replace an entire hoist or need a custom crane solution, contact us for a quote.

What if I need help installing a part?
While we don’t perform on-site installations, our support team can guide you through installation best practices or provide technical documentation when available. We also work closely with crane service providers and can recommend professional installation options in many regions.
Are your parts genuine OEM?
Yes. We supply genuine OEM parts wherever possible. When OEM parts are no longer available or cost-prohibitive, we may recommend high-quality aftermarket or compatible options that meet or exceed original specifications.
Do you offer volume discounts or bulk order pricing?
Yes, we offer bulk pricing and volume discounts for customers purchasing large quantities or stocking inventory for multiple cranes or facilities. Contact us directly for a custom quote.
How do I place an order?
You can place an order by:

Calling our team directly

Using our contact form to submit part requests

Emailing us with your part list and shipping details

We’ll confirm availability, pricing, and shipping options—and get your order processed quickly. Visit our contact page for ways to contact us.

Still Have Questions?

We’re here to help. Reach out to our expert team for fast answers, reliable parts, and industry-leading service. Visit our Brands Page to explore supported hoist systems, or contact us directly for help with your specific needs.